Drove to Topeka for my echocardiogram late morning. Lots of road construction on the KS Turnpike. My appointment took about one hour. The girl that did it was a rookie but her trainer came in and coached her. They told me they didn’t see anything that would prevent me from going home and that the doctor’s office would call me with results.
Stopped at Walmart to pick up a prescription on the way home. If you haven’t checked out GoodRX I would encourage you to do so. For some reason most of my prescriptions are cheaper using GoodRx which is free than If I use my insurance. The blood pressure medication I picked up today would have been $177 with my insurance but was only $43 with GoodRx. Don’t ask me to explain how they do that but I will take the savings.
Had one episode of my heart rate dropping below 45 and staying there for over 10 minutes overnight. I trust my heart monitor recorded that. I haven’t received a robo call today so am assuming the monitor is doing its thing.
Had a rough call on the text hot line last night. I had to get my supervisor involved. We went through the steps and I though the supervisor should do one thing and she told me to do another. I did what she told me to do but I need to figure out how to contact her and get an explanation of why she did it that way. I felt that the caller was not going to be safe. Maybe the supervisor had information I didn’t have and I have to trust them. I found her less helpful than the other two times I had to involve the supervisor. She didn’t provide any coaching to me and I had to wait what seemed like a long time between her comments to get guidance.
The second call I took was easier but the person was at work and sometimes took a long time to text back. I sent her some referrals and told her to look them over after work and to text back in if she needed more support.
I have a shift tonight from 10:00 to midnight. Hopefully I will get hold of a supervisor and get some direction.
One thing I don’t like is I was told my calls would be monitored and checked and I would receive feedback on a regular basis. So far as I can tell none of my calls have been monitored and checked and I have received only one piece of feedback during a call I got a supervisor involved in. I was reading on the network and a different supervisor was coaching us to handle it the way I had handled it to start with. Things like that frustrate me and make me go ummmm…
Thinking I will continue handling things as I have been and will take feedback under consideration and not as have to.
The main boss at the hot line was fired and things seem very chaotic and unorganized right now. I’m sure things will calm down. They have had a huge influx in the number of counselors and they weren’t geared up to handle them. Thinking in another couple of months a lot of the newbies will drop out and things will settle into a new normal.
Jim will be back around 5:30 tonight. I need to figure out what to make with the hamburger I thawed and get something going for dinner so we can eat when he gets here. I think I am going to make the three bean casserole that has bacon, beans and hamburger in it. I don’t think I have made that for him before.
KS has screwed up the payment for the Pandemic Unemployment Assistance. I got an email from them saying they had given me a week too much and that they were going to reverse the payment. That happened Monday. Today the payment showed back up again. Not sure what is going on. I would call them but you still can’t get through. Easy come – easy go – easy come! Hope they get their act together soon.
Sure could take a nap this afternoon but not sure I want to. I slept fairly good last night and would prefer to stay up and not risk not being able to sleep tonight. However I have to stay up late to work on the Hotline. Maybe I will, maybe I won’t take a nap. It will be a surprise to me what I do!
Grateful for a safe journey to and from Topeka, grateful for GoodRx, and grateful Jim will be home soon.